FAQ’s
Frequently ask questions.
Common Questions
Most Popular Questions
Yes. Ash Maids is insured and bonded, giving our customers added peace of mind when our professional cleaning team is working in their home.
If you happen to be on a holiday on a scheduled cleaning appointment, then you can always hand over your keys to us in advance or leave them at a safe location from where we can retrieve and use them. Our service providers can be trusted even in your absence.
Ash Maids is a family run business which works in the principle of providing 100% client or customer satisfaction. Our cleaning practices and products used are top notch and would guarantee total and spotless cleaning. Infact, if you are not satisfied with anything, we offer an option to clean it all over again!
Of-course, Ash Maids pre-book cleaning appointments and are always present on the exact day and time of the scheduled cleaning. You can book your cleaning schedule by calling us or the next time when our team visits your house for cleaning services. You can even cancel your appointments by calling us 48 hours in advance.
You can always reschedule your maid service visit. If you have already booked a day and time for the services, you can call us 48 hours in advance and inform us about the rescheduled time and date. If you make any last minute changes or cancellations, then you will be charged for it.
Ash Maids provides professional residential cleaning services, including recurring house cleaning, deep cleaning, move-in and move-out cleaning, post-construction cleaning, and other customized cleaning options.
Cleaning prices vary based on the size of your home, the type of service you choose, the condition of the property, and how often you schedule cleaning. Contact Ash Maids for an estimate based on your specific needs.
No. Many customers choose to provide access instructions so our cleaning team can complete the service while they are away. You can choose the option that is most convenient for you.
Ash Maids can arrive prepared with the supplies and equipment needed to clean your home. If you have specific products or preferences you would like us to use, let us know when scheduling your service.
Yes. We understand that pets are part of the family. Please let us know about any pets in the home and provide any special instructions that will help us clean safely and comfortably around them.
The ideal schedule depends on your household and lifestyle. Many customers choose weekly, biweekly, or monthly cleaning to help keep their homes consistently fresh and manageable.
A standard cleaning typically focuses on routine cleaning throughout kitchens, bathrooms, bedrooms, and common living areas. The exact service can vary depending on your home and selected cleaning package.
Regular cleaning focuses on maintaining your home, while deep cleaning gives additional attention to areas where dirt, dust, and buildup can accumulate over time. A deep cleaning can be a good choice for first-time service or homes that need extra attention.
Yes. Ash Maids offers move-in and move-out cleaning to help prepare a home before you settle in or leave a property clean after moving out.
Yes. Post-construction cleaning can help remove dust, debris, and residue left behind after remodeling, renovation, or construction work.
Visit AshMaids.com to learn more about our services and request an estimate. Once we understand your cleaning needs, we can help you select the right service and schedule.
We do our best to send the same cleaning team to your home whenever possible. This helps our cleaners become familiar with your home, preferences, and cleaning needs. Occasionally, scheduling changes, vacations, or unexpected circumstances may require us to send a different team, but we always work to maintain the same high standard of service.
Yes. Ash Maids offers free in-home estimates so we can better understand your cleaning needs, the size and condition of your home, and the type of service you’re looking for. This allows us to provide a more accurate quote before you schedule your cleaning.
Yes. Ash Maids offers professional carpet cleaning services to help remove dirt, stains, and everyday buildup while refreshing the look and feel of your carpets. Contact us to learn more about carpet cleaning options and availability for your home.
Yes. Ash Maids provides professional office cleaning services to help keep workspaces clean, organized, and welcoming. We can customize the cleaning based on your office size, schedule, and specific needs.
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Yes. Ash Maids provides professional upholstery cleaning to help remove dirt, dust, and everyday buildup from sofas, chairs, and other upholstered furniture, leaving your home feeling fresher and cleaner.
No. Ash Maids currently provides cleaning services on weekdays only. Please contact us to find an available appointment that works with your schedule.
No. You do not need to be home during your cleaning appointment. Many customers provide access instructions so our team can clean while they are away. We’ll follow your instructions carefully and make sure your home is secured when the cleaning is complete.